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 Frequently Asked Questions

 

 
Can I split a card order in separate sets of cards? Same design but different sets for different people?
Do you offer lower quantities? I don't need that many.
What is your standard turnaround time? And can I pay for rush service?
Why are prices so different between various vendors?
Will your cards work with my POS system? Will my hardware "read" the magnetic stripes on your cards?
What is "bleed"?
I already have my own design, do you print designs other than the ones you create?
The colors on my design don't look the same in CMYK. They looked a lot different in RGB. What happened?
Can you use the logo and images from my website to create a card?
Do you offer 4/4 full color printing on both sides?
Do you offer SPOT UV on both sides of the cards?
Can you encode magnetic stripes?
Can you number cards or add different barcodes to each card of my order of plastic cards?
Why are you charging to send sample kits when other vendors send them free of charge?
Can I use my own UPS or FedEx account for shipping?
Can I get a credit for the sample kit shipping fee if I end up ordering cards with AndreoniCards?
What are the standard card sizes? Can you do different sizes? What about rounded corners?
Can I upload my file for you to review without making a purchase?
What can I check on my electronic proof?
Do you offer hard copy proofs?
Turnaround Time
How do I track my order?
Can I cancel my order?
What payment methods do you accept?
When am I billed for my order?
   
 
Can I split a card order in separate sets of cards? Same design but different sets for different people?
Yes, we can do that for plastic card orders, BUT NOT for any of the paper based cards.
   
Do you offer lower quantities? I don't need that many.
Unfortunately the quantities listed are the standard printruns, we can do more, but not less. If you are looking for very short runs, printers with digital printers can usually accommodate those need better... not the same quality, but they can even print 10 cards if they want.
   
What is your standard turnaround time? And can I pay for rush service?
For most jobs turnaround time is about 10-12 days. Rush is possible at no extra cost depending of orders and time of year/workload. Please contact us for details.
   
Why are prices so different between various vendors?
Quality of printing, attention to detail and printing equipment can create different costs for different products between various vendors, even if the products have the same name. To avoid "comparing apples and oranges", make sure you are holding samples from different vendors work before making a decision. This could save you from having to pay twice for the same print job.
   
Will your cards work with my POS system? Will my hardware "read" the magnetic stripes on your cards?
Yes, these days most systems will read and write any magnetic stripe. HiCo or LoCo, two track or three track magnetic stripes. However, it is always preferable to  make sure by testing our cards on your system before we print your order!
   
What is "bleed"?
"Bleed" refers to elements outside the finished piece. Printers require bleed on pieces to print to allow for "printer bounce" when cutting a job down to size. Failing to provide bleed information and crop marks can result in finished pieces showing a thin area of white on the edge or even cut off information. Parts of the design or text that must absolutely be part of the final product must be at least 1/8" away from the trim line.
   
I already have my own design, do you print designs other than the ones you create?
Of course! There is usually a backlog for design work at Andreoni.com, so your ready to print files are more than welcome! Please make sure to use one of our templates to create and submit your artwork.
   
The colors on my design don't look the same in CMYK. They looked a lot different in RGB. What happened?
When creating artwork for print you should always have your software set in "CMYK preview" that way you won't have any surprises when it's converted to CMYK for printing. RGB mode is only possible on monitors. Those bright pure colors like red and blue cannot be recreated in printing.
   
Can you use the logo and images from my website to create a card?
If your website displays large, high resolution JPEG files without the high compression ratio we usually see online, we can try, however, in most cases, images online have been sized and compressed to a minimum. Printing those images would result in blurry distorted images.
   
Do you offer 4/4 full color printing on both sides?
Yes, all cards are always printed in four color process on both sides. (All cards, plastic, lenticular and paper)
   
Do you offer SPOT UV on both sides of the cards?
Yes, each side is printed in full color process and both sides can have SPOT UV applied at no extra charge. (All cards, plastic, lenticular and paper)
   
Can you encode magnetic stripes?
Yes, we provide that service at no extra charge. We offer most other individualization services for plastic cards also at no extra charge (bar-coding, thermal printing and embossing of membership lists and other alpha numeric data, numbering, PINs etc).
   
Can you number cards or add different barcodes to each card of my order of plastic cards?
Yes, we provide that service at no extra charge. We offer most other individualization services for plastic cards also at no extra charge (bar-coding, thermal printing and embossing of membership lists and other alpha numeric data, numbering, PINs etc).
   
Why are you charging to send sample kits when other vendors send them free of charge?
Over the last 10 years we've sent tens of thousands of sample kits absolutely free of charge, however, as we started to get featured on design and printing websites and various other printed media, as well as being "picked up" by so called "freebie" websites, requests for free sample kits soared to unsustainable levels. To combat and eliminate useless requests from those who are simply seeking free stuff, we started requesting shipping fees.
   
Can I use my own UPS or FedEx account for shipping?
Yes of course... you can use your own account and there will be no fees.
   
Can I get a credit for the sample kit shipping fee if I end up ordering cards with AndreoniCards?
Absolutely. If you ordered a sample kit and subsequently place an order for cards, you will be refunded the shipping fee you paid for it.
   
What are the standard card sizes? Can you do different sizes? What about rounded corners?
Standard size for paper business cards is 3.5x2". Standard size for plastic cards is 3.375x2.125" (like a credit card). We can do various sizes but there is a diecut charge of $180 regardless of the type or size of the order. Plastic cards come standard with the rounded corners, but paper cards don't.
   
Can I upload my file for you to review without making a purchase?
Yes, it's actually encouraged.
   
What can I check on my electronic proof?
The electronic proof is sent by email for your review and approve the final layout, bleeds, crops and final text. It is by no means an accurate color reproduction of your final printed piece. If your file is color-critical, you may order a hard copy proof (plastic cards only - $180). When you are ready to place the order, simply approve the emailed proof and we'll then proceed with payment.
   
Do you offer hard copy proofs?
Yes, we offer production samples which are 99% identical to the final printed pieces. Such proofs are recommended for color-critical art and large quantity orders. These must be requested when the print order is made. Hard copy proofs are available for plastic card orders only ($180).
   
Turnaround Time
The estimated production turnaround is based on the typical number of hours or days that a print job is completed under normal circumstances, excluding Saturdays, Sundays and holidays.

Production would start when all of the following are met: all print-ready artwork is uploaded, full payment is received and in cases so requested by the customer or required by us, when the proof is approved online through email. For orders where a hard copy proof has been requested, a confirmation should be received by Andreoni before printing can proceed.


Note that transit time for shipping is always additional to production turnaround and it is therefore advised that this be taken into consideration upon placing the order.

While we exercise due diligence to meet your target finished date, unforeseen delays in delivery services, breakdown of equipments, illness, inclement weather and other occurrences may impact our ability to meet the deadline.
   
How do I track my order?
You can track your order by simply emailing us or using the contact form. Once shipped you will receive a UPS tracking number by email.
   
Can I cancel my order?
An order may be cancelled on condition that no work has been completed for that order. However, an order cannot be cancelled if and when
•The order has been sent to production.
•The ordered item has been printed.
•The order is already packaged.
•The order is en route to you.
•The order has been delivered.
   
What payment methods do you accept?
We currently accept the following credit cards for payment:
•Visa
•MasterCard
•American Express
•Paypal
   
When am I billed for my order?
The full amount of the order is automatically billed to your credit card at the time your order is placed.

  

 
 

 

 
 

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Price List

Prices listed for plastic cards always include all features.

 
Available Features for plastic cards Available Features

From full color printing to magnetic stripes, see what we include in our pricing.

 
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If you are creating your own artwork, make sure to download one of our templates and read about the art specifications:

 
Card templates Templates for various card formats.
 
Art Sprecifications and requirements Art specifications and requirements.
 

  

 
     
     
   
 
 
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Plastic card designs | Clear plastic card designs | Paper card designs | Plastic business cards | Plastic key cards / Hotel key cards | Plastic loyalty cards

Plastic membership cards | Plastic VIP cards | Plastic discount cards | Plastic fundraising cards | Plastic gift cards | Plastic keychain cards | Plastic access cards

Clear plastic cards | Promotional plastic cards | Plastic card options / features | RFID cards | Contact cards - IC cards | USB business cards

Card sleeves, pockets and holders | Lanyards, reels and badge holders | Lenticular business cards | Lenticular postcards | Custom lenticular cards

Matte / Satin / Silky business cards | Glossy business cards | Spot UV business cards | Plastic card design | Business card design | Resources